Privacy policy

Last updated: October 2026

Data controller

Pavel Nilov – email npv.pro.dsgn@gmail.com, phone +39 351 135 8644.

What data we collect

When you fill in the quote request form we collect the data you enter: name, email, phone (optional), town, type of work, approximate size, any attached photos and your message. If you write to us on WhatsApp or by email, we process the data contained in the message.

Why we use it

We use the data only to reply to your request, prepare a proposal or quote and, if it becomes a commission, to manage it. The legal basis is taking steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR) and the consent you give in the form (Art. 6(1)(a) GDPR).

How long we keep it

We keep requests for as long as needed to handle them and in any case no longer than 24 months from the last contact, unless the law requires otherwise (for example for tax purposes) if the request becomes a commission.

Who can see the data

The data is stored on the server hosting the website and is delivered to the controller’s mailbox. The website’s technical providers (hosting and maintenance) and the email provider may process it, only on behalf of the controller. The data is never sold or used for advertising.

Cookies and external services

The website only uses technical cookies needed for it to work and does not use profiling or analytics cookies. Fonts are loaded from Bunny Fonts (a European provider) without cookies. The WhatsApp button opens WhatsApp/Meta’s service, which processes data according to its own privacy policy.

Your rights

You can ask at any time to access, correct or delete your data, restrict or object to its processing, and withdraw your consent, by writing to npv.pro.dsgn@gmail.com. You also have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).